If your hosting account is being affected AnonymousFox, don’t blame your web host. Probably you’re using WordPress and attackers gained access using vulnerable scripts.
Here’s what you should do.
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- To prevent data loss, backup database using phpMyAdmin.
- Archive plugins, themes and uploads folders – place these in a safe area.
- Disable all your sites by moving files outside public area. Alternatively, you may rename “public_html” to “public_html_bk”.
Note: if any of these steps look like Japanese, probably you should hire someone to investigate and fix your website.
To address AnonymousFox hack, perform the following:
- Reset cPanel password.
- Removed unauthorized email accounts.
- Reset cPanel contact emails, checking “Contact Information” section.
- Make sure .contactemail file is right.
- Fix users entries, look for AnonymousFox and revert them.
- Perform a thorough malware cleanup for your website: https://guides.magefix.com/2021/03/fix-talkingaboutfirms-ga/
Need help? Try our Free security analysis.